Refund Policy

There are a few important things to keep in mind when returning a product you purchased online from Cocco:

  • You have 14 calendar days to return an item from the date you received it. It has to be in unused condition.

  • Only items that have been purchased directly from Cocco Hair Pro, either online or at a Trade Show, can be returned to Cocco. Cocco products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

  • Please ensure that the item you're returning is repackaged with all the cords, adapters, and documentation that were included when you received it.

Here click here for the warranty page.